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The Future of Luxury and Experiential Retail

Erwan Rambourg

Erwan Rambourg, Managing Director and Global Head of Consumer & Retail equity research at HSBC

Vincent Vuillaume

Vincent vuillaume, Global Research Director and a member of the advanced analytics group within Willis Towers Watson’s Research & Innovation Center

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Following up on Erwan Rambourg's just-released book “Future Luxe: What’s Ahead for the Business of Luxury,” we discuss the shape of the luxury industry during and after COVID – from fundamental changes in global buying patterns to shifts in generational preferences, to the rapidly changing face of experiential retail.

Watch the replay and get powerful real-world examples and data on:

  • The impact of COVID on global luxury markets
  • How luxury leaders are rapidly innovating to create creative new customer experiences–in-store, online and IRL
  • How younger buyers are shifting from product to purpose to redefine the very meaning of luxury
  • How the role of the luxury retail talent can evolve for the better
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Watch more now

Webinar : Reimagining Physical Stores in a Post-Covid World

Janet Gray, Division VP at Office Depot

Danielle DiMaiolo Rendini, Head of Retail at American Girl

Jordan Ekers, COO of Nudge

Webinar : Experiential Retail in 2021: How Nespresso and Retailers are Recreating New In-Store Experiences

Jean-Christophe Jaunin, Global Head of B2C @ Nespresso

Benjamin Zenou, CEO @ SimpliField

Webinar : Retail Reset: How Global Retailers Are Getting Back to Business

Jodi Watson, Formerly CMO of Petco and President, Consumer Direct at Wolverine Worldwide

Luca Calcamucchio, Global Director of Retail Experience at Charlotte Tilbury

Romain Vidal, VC & Partner at CapHorn, and Member of the NRF Innovation Advisory Committee

Webinar : What Does Digital Transformation Actually Mean for Retail?

Johnathan Tate, Chief Data Officer at LP Corporation and former Director of Strategic Enterprise Data at both Nike and Walmart

Liza Amlani, Principal, Retail Strategy Group, formerly of Accenture, Ralph Lauren and Club Monaco

Webinar : How the Survival of Retail Depends on Talent

Ben Zenou, CEO at SimpliField

Catherine Roggero-Lovisi, Former President, North America at Revlon

Webinar : Empowering Talent During Challenging Times

Soni Basi, Head of Talent Management and Acquisition at AIG

Patrick Kulesa, Global Research Director and a member of the advanced analytics group within Willis Towers Watson’s Research & Innovation Center

Watch Now Erwan-rambourg

Erwan Rambourg, Managing Director and Global Head of Consumer & Retail equity research at HSBC

Vincent vuillaume

Vincent Vuillaume, Former International Retail Director at Hublot

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